CHC33015 certificate III individual support

CHC33015 Certificate III in Individual Support

Are you looking for work providing personal care to older people, including those who are living with dementia? Learn how to help older people to maximise their independence and wellbeing. Find out what it means to work legally and ethically with people from diverse social and cultural backgrounds.

You do not need previous experience in a caring or support role; however, if you have worked in a related field and want to formalise your existing skills, then CHC33015 Certificate III in Individual Support (Ageing) is the qualification for you.

CHC33015 reflects the role of workers in community and residential settings who provide person-centred support to older people. Employment pathways can include personal care assistant, personal care worker, assistant-in-nursing, accommodation support worker, care/client assistant, community house worker, home care assistant, residential care worker, residential support worker.

Please note that to achieve CHC33015, you must complete at least 120 hours of work placement in a residential aged care facility.

Complete Course details

Total units of competency: 13 (7 core and 6 elective units)

Core Units of Competency

  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and wellbeing
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care

Effective Units of Competency

  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS011 Meet personal support needs
  • CHCADV001 Facilitate the interests and rights of clients
  • CHCPAL001 Deliver care services using a palliative approach
  • HLTAID003 Provide first aid
DatesDelivery modeLocation
On Request
(18 weeks)
ClassroomMilton, Queensland
Rolling startsOnlineN/A

There are no entry requirements for CHC33015; however, Smart Nation Education requires you to demonstrate your competence at a minimum of Level 2 on its language, literacy and numeracy test. If you have any additional support requirements, please discuss these with the Head of Training and Assessment as soon as possible to ensure all arrangements are made prior to your commencement.

Resources required

Reliable internet connection to access Smart Nation Education’s online learning hub
Personal computer with up-to-date versions of Microsoft Office, Adobe Acrobat Reader & Flash Player
Work placement polo shirt (provided by Smart Nation Education)
Navy or black long pants
Enclosed black shoes.
It is a work health and safety requirement that you wear fully-enclosed, non-slip shoes during practical classes and while attending work placement.

Work placement

Work placement is mandatory for CHC33015. You are required to complete a minimum of 120 hours of work placement in a residential aged care facility, as arranged by Smart Nation Education. Your placement will commence after you have successfully completed the written assessments for each unit of competency. You will be expected to work the shifts scheduled by the facility, including mornings (from 6am) and evenings (finishing at 11pm), between Monday and Friday.

You are expected to have strategies in place to manage your work, family and other commitments during your work placement. Where possible, Smart Nation Education will ensure the work placement venue is within easy access of your home; however, you may be required to attend a facility that is outside your local area and this may include school holiday dates.

During your work placement, your Smart Nation Education trainer will continue to assess your ability to apply the knowledge you learnt during the training. If your performance is unsatisfactory, your result will be Not yet competent for the relevant unit/s of competency.

Mandatory work placement documentation

Smart Nation Education must ensure you hold the following documentation within two weeks after your enrolment:

Original or certified copy of your recent Australian Federal Police Clearance – you may apply online at The cost is currently $42.00, which is in addition to course costs and is payable by you.

The certificate MUST be issued by the Australian Federal Police – all other types of police checks will not be accepted.

Smart Nation Education recommends that you consider your eligibility to obtain the AFP Clearance before you enrol in any health or community services course.

Smart Nation Education also recommends that, since you are seeking employment in personal care, you are immunised against Hepatitis B.

Tuition fees

$1,450 (domestic students only) – payable at commencement or payment plan by request.

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